today must be able to do more with less in order to survive and prosper. The
ability to correctly discover and handle an employee's full potential in order to
better achieve the organization's top goals has become a critical as well as a
challenging survival tool. To this end, many HK organizations are happy to use
proper coaching strategies as a means to develop their staff, help them resolve hard problems, and also use as
a helping tool to motivate.
The Coaching and Feedback Skills training workshop Hong Kong provides corporate managers, supervisors and human resources personnel with world class skills, creative techniques and solutions required to successfully coach face-to-face as well as enable good feedback from their employees.
Coaching facilitates sharing, analysis, reflection and
handling correct action that ultimately enables as well as
empowers individuals and / or groups to become more successful. Good managerial coaches see coaching as an opportunity rather than a remedial intervention
Studies of effective managers show that those who get the most out of their teams, spend a high proportion of their time and energy coaching others. Effective managerial coaches are able to better delegate, to create a critical sense of purpose within the team, and to motivate the proper performance of others.
The Coaching for Excellence interactive training workshop aims to coach Hong Kong managers with top class skill-sets, creative tools, techniques and background knowledge to become highly efficient at coaching within their organization. It integrates group work, discussions and role plays with content knowledge.
The Key to Engaging Your Workforce is a practical one-day training workshop to help Hong Kong team leaders, supervisors and managers better develop a more dynamic, creative, loyal, engaged, happy and effective staff to handle the best business growth in a dynamic environment situation. This short training program is designed specifically to coach the HK business manager correctly understand and support what their team members as well as other organization employees want, and to provide them with critical solutions for creating successful champions.
Recruitment and the selection process is one of the key management tools.
'Do it right' - that is the theme for this international training program. It is not by chance that Intel, Google and Apple are all successful - they all have the best staff recruitment
solutions that are never compromised.
In the Successful Interviewing training course Hong Kong programme participants will be coached in top class strategies and latest techniques covering the nine (9) critical parts of proper prospective employee interview process.
The Investigate Interviewing training will introduce Hong Kong course
participants to the P.E.A.C.E model of interviewing that provides a
structured approach, proven to secure the most reliable, correct, critical and
comprehensive information. The model is used by agencies world-wide and is
widely recognised as the most ethical, proper and successful technique to
conduct the best interview handling process. This Hong Kong interviewing skills training workshop will coach HK course delegates to have a
better, much deeper understanding of
what constitutes the process of good interview, question types and techniques. It will demonstrate as well as coach HK seminar attendees to
plan and practise the best Conversation Management and Cognitive styles of interview.
By completing the Investigative Interview training course, HK attendees will be coached in key skills required to effectively as well as professionally interview witnesses, victims and suspects in order to obtain the maximum possible dependable information or evidence from the process. This HK investigative interviewing training course is particularly suited to those who have responsibility for internal as well as external investigation situations, and is useful to anyone charged with creatively obtaining accurate and comprehensive information from people they interview in Hong Kong.
Making the Right Decision with Preparation, Engagement and Evaluation
This short Hong Kong interview skills training program coaches the participants to master a result-focused process to select the right candidate that best suits the competency-based requirements. Attendees of the interviewing training workshop in HK will gain confidence to master the following techniques:
Selling Your Attributes Successfully
Companies engage job candidates in interviews to assess their attitude and ability to predict future performance success.
Therefore, job candidates need to compete for better attention and to sell themselves as the most suitable future employees.
In the Interviewing and Communication Skills for Interviewees training course Hong Kong, participants will be coached in top class interviewing skills demonstrating the critical attributes needed to optimize their success.
competitive business world, building proper customer trust and maintaining
their loyalty are HK business professionals' top priorities as well as
critical challenges. Service personnel will make a difference in
communicating customer service attitude, product knowledge, creative solution offer
and handling. All HK company staff therefore need to correctly communicate
their ability, attitude and discipline to successfully meet and exceed their
customers expectations. Good Hong Kong customer service should be provided
consistently throughout the business support situation and processes.
In this short Hong Kong Customer Service training seminar, program attendees will be coached how to create the best staff service strategies and solutions in order to provide an outstanding service experience for HK customers by creating a strong service focus as follows:
service is critical for business excellence. How we engage with customers will determine the future viability of the business.
This Hong Kong customer service training course provides an overview of what it takes to
properly manage and exceed customer expectations, commonly referred to as 'service excellence'. It will enable
training program participants to better appreciate the
relevance and impact of customer service excellence as well as offering a roadmap of
creative practical skills,
correct information and guidelines that will enable their organization to achieve service excellence in their
The Managing Customer Service Expectations training course Hong Kong balances between soft and hard aspects of handling service excellence. Soft aspects refer to dealing with customers; hard aspects refer to the system, processes, and technical aspects of customer management situations. This approach will enable course participants to have a grounded view towards HK customer service excellence, with relevant skills gained by working through the workshop materials.
Understanding financial documents, analyzing financial performance and managing budgets is a part of
many managers’ roles. However, this can be challenging for HK executives without extensive training in accounting or financial management.
The Finance for Non-Finance Executives training course Hong Kong aims to explain critical tools and concepts for better analyzing financial statement and evaluating investment decisions. You will be coached in world class methods that will help you correctly assess and handle the financial health of your department, measure your financing needs, determine budgets and investment proposals, as well as how you should properly finance them in any given situation.
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