|CEL Corporate In-House Training and Development|
CEL In-House Training and Development programs, comprising seminars and workshops.
Professional coaching programmes and training courses delivered on-site, for any organization or corporate, by expert CEL provider
trainers, hand-picked for their expert knowledge and proven ability to teach and coach others. Delivering customised courses will enable your staff to learn about problems, systems and
real-life situations in a focused manner. Training programmes are executed at a time, location and pace that
suits your work schedule. Entire teams or departments can be trained at the same time.
We take care of all logistical arrangements and administration. You select the training programs to suit your needs - we will provide the course materials, as well as associated resources, to make your in-house training event a success.
Team Building and Team Management
Leadership and Management
Sales and Selling Skills
Project Management Skills
Human Resources Development
|Team Building and
Team Management Training Programs
Seminars and Workshops
Building a High Performance Team - As organizations become more flat and less hierarchical, team working is quickly becoming the preferred practice in many firms today. Purpose of this training program is to explore some key elements needed in good team building, and to provide participants with the skills and techniques required to both lead and contribute to good team work. This program adopts an experimental approach enabling participants to learn how to build up a corporate team and work with others. Skills learnt in this training program will help participants build their own teams at the workplace.
Leading a High Performance Team - Purpose of this training program is to provide participants the skills and techniques to lead others in a teamwork environment. Through discussions, games and exercises, participants will learn how to lead a high performance team to achieve a common goal while developing its individual team members.
Team Building and Leadership - Building up an ideal team is not such an easy task. It involves building up consensus, value, skills, knowledge, etc., amongst team members not to mention team leadership which is critical to the team building process. This corporate team management training workshop focuses on various aspects of leadership as well as building up successful teams, and an interactive approach is adopted so that participants can experience sensationally of how a successful team can be built up.
Developing Team Effectiveness and Collaboration - Purpose of this training program is to explore some key elements needed in good team building, and to provide participants with the skills and techniques required to both lead and contribute to good team work. Skills learnt in this training program will help participants build their own teams at the workplace.
Nurturing your Team - In many organizations, frontline workers are often promoted to become managers and supervisors because of experience or performance. While these managers are technically competent, they often lack the necessary people skills to carry out their responsibilities effectively to develop and manage their teams. Purpose of this training program is to provide newly promoted leaders the skills to build up and nurture their teams. Skills acquired by participants will result in more productive relationships, better teamwork, greater harmony and higher morale at the workplace.
Coaching and Motivating Your Work Team - It is common experience that having a skilled and motivated workforce is vital for an organization, regardless of the organization’s mission and strategies. Knowing how to coach and motivate people has become an essential skill for a manager. Purpose of this training program is to provide participants with the skills and techniques to coach and motivate others, especially their own work teams.
Leadership Skills Workshop - To succeed in the ever-changing corporate business landscapes, organizations need to focus on their core competence by building the strengths of their managers and helping them to correct and upgrade their areas of improvement. This is especially important when the organization is undergoing rapid expansion and people need to be ever-ready to take on new roles and responsibilities. To facilitate the development and the growth of the core competence, managers must be able to upgrade their set of Attitudes, Skills and Knowledge in order to set the right examples for the teams they are leading. This training program provides participants with perspectives to lead others effectively, and is especially useful for those who are open to new management practices.
Five (5) Practices of an Influential Leader - Training program provides participants the concepts, skills and techniques to lead others in a teamwork environment. Through various experimental and customised workshop activities, program participants will learn how to lead a team achieve a common goal while developing its individual team members.
Innovations in Leadership (Process-Focused Approach) - Training program will provide the critical processes needed to be an effective modern leader in any corporate organization, within either the Public or Private sector. This is a unique opportunity to master the latest techniques and processes that will make a difference - you can use these powerful techniques yourself or for showing to others.
21st Century Sun Tzu Leadership - Training program participants will learn how to apply Sun Tzu leadership concepts to create an edge in their organizations by aligning the efforts and talents of different generations of the workforce. The program examines how leaders can tap into some timeless wisdom to help them lead and meet the challenges in today’s business environment.
Delegation Skills - A common problem today is the lack of ability, or willingness, for managers to delegate work and responsibilities effectively. As a result, many managers end up doing most of the technical work themselves while their staff are working below capacity. Managers who fail to delegate not only become a burnout victim quickly, they also missed an important opportunity to develop their staff. The purpose of this training program is to provide managers the necessary skills to delegate effectively. Skills acquired in this workshop will result in a happier workforce, more productive relationships, better teamwork, greater harmony and higher morale at the workplace.
Mastering Strategy and Turning Strategy into Results - This practical training program is about getting things done. Be it strategic action, corporate objectives or tasks from appraisal ─ this program will show you how to do it. The program is suited to anyone in a supervisory or management role who need to get work done through others, even if they do not report to you directly.
Managing Change - Accomplishing change management is both an art and a science. It is a process consisting of specific events where techniques and discipline in application come into play. This one-day comprehensive training program offers participants key insights on change management, and coaches corporate executives to pick up valuable skills in managing the changes in their organisation.
Adapting to Change - Our social environment is characterised by the pace of market change, and it is vital to manage this change effectively in order to excel by turning this opportunity into positive results. This training workshop aims at providing comprehensive knowledge as well as the necessary skills on leading and coping with change and turning this challenge into opportunities for growth.
Change Management - In today's economic reality, change is the only constant factor in most work environments. On the other hand, change often causes anxiety and resistance. If not managed well, these emotions and reactions to change can cripple an otherwise positive initiative. This training program provides corporate managers and employees with a strategy and necessary skills to deal with change in a positive manner, not only to coach self but also others to adapt to change. The program emphasizes dealing with change on the cognitive, behavioural, and sub-conscious levels.
Survival Skills for Managers and Supervisors - Training program provides Hong Kong managers / supervisors and supervisors-to-be with the necessary skills to carry out their work effectively. Skills acquired will result in more productive relationships, better teamwork, greater harmony and higher morale at the workplace.
Influencing Others without Formal Authority - Managers often need to work with people over whom they do not have formal authority. These people may be their peers, superiors, cross-functional colleagues, contractors, suppliers, even customers. The purpose of this training program is to provide participants with skills and techniques to influence and lead others without formal authority, and will be especially helpful for those involved in team work, projects, volunteer groups, or those building a small business for themselves.
Negotiation Skills - Companies often need to negotiate in order to get the best terms when they purchase materials or sell products or services. Well-conducted negotiations can create the best value for all parties concerned. Nevertheless, people often fail to negotiate properly because of lack of confidence, preparation, or effective negotiation skills. Purpose of this training program is to provide the knowledge, skills and techniques to negotiate with others in order to achieve a win-win solution for all concerned.
Influencing and Negotiation Skills - All businesses, no matter large or small, are engaged in negotiation activities every day. There are needs for enterprises to create competitive advantages; negotiation and influencing are amongst the most critical skills in fulfilling such requirements. In fact, all corporate executives in sales, marketing, as well as other functional departments, must be able to cope with different kinds of negotiation strategically, so that they can influence and provide better services as well as creative ideas to serve their customers. This training program provides a comprehensive framework of how one can negotiate with, and influence others effectively.
Influencing and Negotiating for Win-Win - Companies often need to negotiate in order to get the best terms when they purchase materials or sell products. People at work also need to negotiate with one another over shared resources, departmental interests, or ways to do things. The purpose of this training program is to provide the knowledge, skills and techniques to influence and negotiate with others in work situations.
Negotiation Workshop for Merchandisers : Ensuring the best deal every time - Purpose of this training program is to provide the knowledge, skills and techniques for merchandisers. The program will examine an effective strategy in price negotiation, as well as the process and techniques involved in persuasive communication.
Coaching and Feedback Skills - Organizations today must be able to do more with less in order to survive and prosper. The ability to discover and utilize employees full potential to achieve the organization's goals has become a critical survival tool. To this end, many organizations have used coaching as a means to develop their staff, to help them resolve problems, as well as a tool to motivate. This training program provides corporate managers, supervisors and human resources personnel the basic skills required to coach and to provide feedback to their employees.
Key to Engaging Your Workforce - A practical one-day training workshop to help corporate team leaders, supervisors and managers create a more dynamic, loyal and engaged workforce to support business growth in a dynamic environment. This training program is designed specifically to help the people manager understand what their team members want and to provide them with a starting point for creating champions.
Leveraging Strengths, Supporting Weaknesses - Purpose of this training program is to provide a methodology and a set of tools to enable corporate leaders to identify as well as match subordinates’ strengths to tasks, and to help subordinates to identify and develop possible blind-spots.
Improving Organizational Performance - Training program focuses on what is new and what will produce high level of results in any organisation. The latest techniques and case studies will show how you can maximise your Human Resource and make the organisation very effective. Dramatic and significant improvement can best sum up what this innovative and engaging international training program can offer.
Creating Organisational Effectiveness through Workforce Planning - A very practical training program, featuring the latest innovations, methodologies and software needed for workforce planners, as well as efficiency planners, who want to save costs and maximise efficiency from their workforce.
Techniques to Significantly Improve Organisational Effectiveness - Training program is suitable for anyone who has direct or indirect responsibility for improving processes, the organisation, the department, productivity or creating value from the organisation. In this very practical, hands on program, not only will you find out what can make a real difference, but you will be able to do it, thus making implementation at work much easier. This training program will aid any corporate organisation, in either the public or private sectors, to be measurably more effective.
Presentation Skills Workshop - Many professionals report experiencing reluctance and anxiety presenting to an audience. Others have problems keeping a presentation on focus and on time. To the public this represents lack of professionalism at best, and a loss of business opportunities at worst. This training program provides participants with the skills, techniques and opportunities to practise the planning as well as delivering in public of an effective and professional presentation.
Presentation and Communication Skills - Training program focuses on both the theoretical and practical sides of business communication and presentation, with course participants having have lots of opportunities to practice during training workshops.
Public Speaking Skills - Public speaking is a critical skill for present day societal leaders. Yet this skill is not a natural ability for most people. Many suffer from stage fright, do not know how to organize a speech, and have difficulty presenting their message effectively, thus resulting in a negative outcome. The purpose of this training program is to provide participants with the tools and techniques to organize and deliver effective public speeches.
Persuasive Proposal and Report Writing - Professionals constantly compete for their readers' attention to engage their interest and to influence their decisions. The more time professionals invest in writing, the more they want to master the skills to add impact and to drive results. This training program aims to elevate writing techniques of course participants by raising readability and persuasion through a sharp focus to get attention and buy-in.
Communicating and Writing Clearly to Get Results - Training workshop coaches, develops and fine tunes smart oral and written communication practices in being clear, concise and concrete. The training program participants will master a key communication principle – WIIFM (What’s In IT For Me) - to influence audience attention, engagement and commitment in speaking and in writing.
Sales Presentation Skills - Sales training program will coach you to ensure that you connect with the audience, create the right business impression and deliver stronger, more powerful sales presentations.
Retail Selling Skills - Modern retail selling is a professional discipline. In a highly competitive environment it is essential to differentiate ourselves, and for brands the quality of the sales team is critical. By acquiring such knowledge, company productivity will improve and auditors who perform sales duty will be motivated, thus resulting in better overall financial return. This sales workshop training program aims to provide course participants with a knowledge framework on professional retail selling as well as opportunities to practice these sales skills interactively.
Consultative Selling Skills - Consultative selling is an important skill to generate business in a highly competitive international environment. Not only does one need to differentiate oneself from a brand perspective, the quality of the sales team is critical in making a difference in the sales and servicing process. By acquiring the gist of this knowledge, local and international company productivity will be improved. Sales personnel will be more motivated because of a higher closing rate, and thus receive better financial return. This sales workshop training program aims to provide participants with a knowledge framework on consultative selling skills while providing the opportunities to practise these sales skills interactively.
Professional Telephone Skills - The purpose of this sales training program is to provide participants with the skills involved in communicating over the telephone, from identifying the caller’s needs, to presenting information. Both internal and external callers has been taken into consideration in the design of course coverage.
Professional Sales Coaching - This training program is for sales managers who need to: overcome coaching fears and create receptivity to coaching; build team support for coaching and skill improvement; provide feedback that motivates and leads to a positive change; help sales people plan their objectives before a call; observe sales people and collect relevant information during the call; use data after a call to determine what coaching is needed; enhance the ability of sellers to better understand their customers.
The Art of Sales Coaching 銷售輔導技巧 - Being an outstanding sales person and managing a sales team requires different sets of skills and attitudes altogether. Yet, many corporate sales managers are not equipped with right tools to get better results from an otherwise talented sales team. Using insights in what probably is the earliest leadership guidebook known in history, The Art of War by Sun Tzu, we can learn from time-tested observations of ancient battlefields and apply them in today's business battles.
The Art of Sales Negotiations 戰略談判 - Training program is created as a result of one-to-one coaching with sales people from a variety of industries across 19 cities in Asia, based on tried-and-proven techniques that has been applied to many business situations worldwide. This programme has been tried, modified, and re-tested to make sure that it delivers results for sales people, including those in the Chinese context.
Account Development Strategies - Training program objectives are to enable Hong Kong sales staff to apply professional selling skills to daily business realities through a review of core skills; develop a sales process map – including key activities, critical tasks and performance measures; penetrate as well as manage complex accounts, and learn advanced skills to gather information, analyze accounts; sell to the needs of multiple influencers and key decision-makers; develop call plan profiles and practice selling against the competitions.
Key Account Management - Providing outstanding services to retain key accounts is vital, and turning this customer asset into value can be highly beneficial for a corporation. The objective of this training program is to provide the necessary understanding and skills for executives to manage their key accounts effectively. By attending this sales training course, participants will learn about the fundamentals of account management; role of the account manager; managing the relationship; building long term commitment; successful strategies for account development.
Key Account Selling 大客戶銷售 - Training program was created as a result of one-to-one coaching with key accounts sales people from a variety of industries that involve complex key account situations across 13 cities in Asia. This programme has been tried, modified, and re-tested to make sure that sales people deliver sustainable business results for customers, especially in the Asian context. The training program outcomes are to ensure that program participants understand and anticipate key accounts' business needs so as to grow the account for the future; understand and build strong relationships with influential people of key accounts; allocate the right roles for each key account team member to service the key account as a team.
Psyche-Selling 銷售攻心術 (how to get into the minds of customers and make the sale) - Training programme is created as a result of one-to-one coaching with sales people from a variety of industries across 13 cities in Asia. This programme has been tried, modified, and re-tested to make sure that it delivers results for sales people, especially in the Asian context.
Finance for Non-Finance Managers - Training programme aims to explain tools and concepts for analyzing financial statement and evaluating business investment decisions. You will learn methods that will help you assess the financial health of your department, measure your financing needs, determine budgets and investment proposals, as well as how you should finance them.
Project Management Workshop - Training programme provides participants a comprehensive overview of the processes, skills, tools and techniques required to lead a project. Through a series of simulated exercises, games and discussions, training programme participants will experience the joy and benefits of applying a proven methodology to project management.
IT Project Management - Training programme differentiates itself from other more 'standard' project management courses, by dealing with the specific challenges in managing IT Projects. The programme identifies why so many IT projects fail, and demonstrates how the adoption of best practice techniques can avoid, as well as overcome, many problems that IT project managers have to face. The course contents are designed for new and experienced project managers wanting to understand best practice approaches in managing IT Projects.
People Interaction in Project Management - Projects are as good as the people who work on them. As such, much of a project’s success depends on how well a project manager interacts with his / her team members and other stakeholders. Purpose of the training programme is to provide project managers with the necessary skills to interact with others to ensure success of a project.
Embracing Feedback - An essential ingredient in cultivating a learning environment is to encourage staff to develop a positive and open mindset for feedbacks. Training programme provides the necessary skills for people to receive feedback from others while enhancing one’s self-worth. The result is a happy workforce and an organisation that learns and grows every day.
Effective Meeting Skills - Meetings come in for a lot of criticism in organizations. There are too many of them. They are very expensive in salary and travelling costs. They often focus on trivialities and miss the real issues. They are rated as the number one time-waster by most employees. At the same time, most businesses cannot do without meetings. What organization needs is a way to manage meetings effectively to ensure the best use of everyone’s time. On completion of the training programme, participants will be able to: identify common pitfalls in running meetings; organize a meeting effectively; participate in a meeting productively; lead a meeting; deal with challenging situations
Effective Communication and Interpersonal Skills in The Workplace - Interpersonal communications is just about the most important skill to master in any business setting. The abilities for staff to get one's ideas across effectively, to get information from others efficiently, to listen to others actively, and to handle questions appropriately are fundamental to an organization’s success. Purpose of the training programme is to provide participants with the skills required for effective interpersonal communication, especially in team working and in communicating with customers. Acquisition of such skills will help staff members communicate with greater clarity and purpose, leading to more productive relationships.
Customer Service and Complaint Handling - Complaints are the best gifts customers can give to an organization. While complaints are rarely pleasant, they often carry a positive intention. Unfortunately, many organizations and customer service personnel have adopted a negative attitude towards complaints, which in turn lead to unnecessary conflicts, angers and even sabotage. To be able to handle customer complaints professionally and tactfully not only helps to resolve the issue at hand, but also raises the public image of the organisation. Purpose of this training programme is to build an awareness of providing extra service in complaint handling, as well as equip the program participants with communication skills to leverage on the positive intention, and turn a complaint into a win-win solution.
6-Star Service Excellence - In our competitive business world, building customer trust and maintaining their loyalty are a professionals’ top priorities. They need to communicate their ability, attitude and discipline to meet and exceed their customers’ expectations. Customer support should be provided consistently throughout the service process. In this training programme, the participants will develop their service skills by learning how to: build rapport with customers; deliver service to meet customers’ needs; negotiate for business results; turning problems into opportunities.
Managing your Time and Priorities - We all have 24 hours in a day. The difference between a highly effective and a less effective person often lies in how he or she manages these 24 hours. While we cannot create more time, we can certainly create more value from time. This training programme will help attendees identify what matters in their lives, and focus onto doing what matters more effectively.
Business Networking Skills - A saying in the public relations industry goes, 'It matters more with how many people know you than with how many people you know'. People who know and appreciate you will promote you and your business, which is the ultimate public relation. In this training workshop, programme participants will develop the necessary skill set to win others' trust and support.
Etiquette Training for Technical Professionals - Good business etiquette is a valuable skill set that will make one stand out. During this training programme, participants will learn the secrets of people communication as well as help them act professionally and exercise proper manners in the workplace, in relation to professionalism and business etiquette.
Projecting a Positive Professional Image - Mastering the art of professional business image and personal branding can adapt dynamically to meet the needs in different situations, allowing oneself to dress and groom the unique best, confident and professional. Training workshop will help programme participants recognize image details that distinguish oneself from the competition.
Proactivity and Assertiveness - Training program clarifies why one needs to be proactive in today’s business environment; develop a habit for being proactive; identify one’s own comfort zone in communication; inform, persuade, control and coordinate assertively.
Mentoring Skills - Mentoring has been an effective way to develop leaders in China, Greece, and other civilizations since ancient times. Today, mentoring has become an effective method for businesses to help employees with orientation, career advancement, problem solving, coaching, support, and leadership development. In addition, mentors can assist employees to deal with the challenges associated with successful, productive, meaningful work-life. The purpose of this training workshop is to provide participants the necessary skills and knowledge to contribute constructively as well as be an effective mentor in the context of their organization’s mentoring programme.
DiSC® Training - DiSC® is the leading personal assessment tool used to improve work productivity, teamwork and communication. The DiSC® model provides a common language that people can use to better understand themselves and to adapt their behaviours with others. This can be within a work team, a sales relationship, a leadership position, or other relationship. DiSC® is non-judgmental and helps people discuss their behavioural differences.
7 Thinking Tools for Generating Extraordinary Ideas - Purpose of this training programme is to provide course participants with 7 thinking tools to help them generate extraordinary ideas, and turn these ideas into actions.
Innovative Thinking and Problem Solving - Organizations and individuals encounter problems everyday. Often these problems can be complicated by our unwise decisions, emotional reactions or panicky actions. To be able to do the right thing at the right time to these problems is crucial to an organization's long term survival. The training programme provides participants with strategy as well as a set of creative tools to solve problems and make critical decisions rationally. By applying the tools and techniques, training programme attendees can adopt a strategic yet innovative approach to problem solving, thereby improving their overall productivity in the workplace.
Analytical Thinking and Problem Solving - Organizations and individuals encounter problems everyday. Often these problems can be complicated by our unwise decisions, emotional reactions or panicky actions. To be able to do the right thing at the right time, to critical problems, is crucial to an organization's long term survival. Purpose of this training programme is to provide participants with a strategy as well as a set of tools to solve problems and make decisions rationally.
Managing Conflicts in the Workplace - Conflicts can often expose hidden flaws in an organization. If not managed well, conflicts can lead to great deal of damages, resulting in loss of morale and productivity. Training programme provides an overview of a conflict management process that can be applied to most corporates today. Through mini-lectures, discussions, simulated exercises and demonstrated role plays, training program participants will learn of the key steps needed to prevent, detect, resolve, and learn from conflicts. Adoption of the system will not only help managers deal with conflicts at hand, but turn conflicts into learning opportunities.
Personality Styles and Team Work - People with different social styles have different communication patterns, are motivated by different driving forces, are interested in different things, and have different conflict management patterns. Understanding this difference in the way people think and behave is essential to improving communication and harmony between people. Through games, fun discussions, self assessment and role plays, this training program will guide participants to identify the social styles for themselves and others, understand the differences between the various styles, and the way to interact with others more effectively.
Dealing with Difficult or Challenging Conversations and People - Most senior corporate staff sooner rather than later encounter non-co-operative subjects, managers that challenge their work or staff that don't want to listen. Training programme will give you nine (9) core strategies that you can learn through role-play that shall keep you in the driving seat.
New Skills for Getting New Results from Existing HR Process - Training program is suitable for anyone in a management or supervisory role in HR, those wishing to capitalise on the benefits associated with HR as a business partner, as well as those who are building a career and really want to know what potential HR has to offer in either the Public or Private sectors, including any existing personnel wishing to upgrade their skills.
Interviewing Skills - Training program enables participants to master a result focused process to select the right candidate successfully. Interview training concepts presented are based on the 'Harrison Assessment' employee selection and development tools. Training participants will as a result gain confidence in practising interviewing techniques involving the design of interview, communication during interview, and evaluation of the candidates.
Successful Interviewing - Recruitment and the selection process is one of the key management tools. In this training program you will learn the latest techniques covering all of the nine (9) critical part of the process. Not only will you learn about behavioural-based program for successful recruitment – you will also be able to do successful recruitment using a process approach.
Competency-based Performance Management System - Competency-based HR Systems has been one of the cutting edge practices that have been identified with human capital management. Competence models are the foundational elements that help HR practitioners to enhance human performance within their organizations, since such models provide clarity and evaluation of the qualities of the workforce. This training programme links the usage of competency models with the Performance Management Systems and extending it to the Rewards System where performance meets compensation.
Hong Kong Corporate Training : HK Staff Coaching Services + Team Building + Sales Management + Selling Skills + Business Development In-House Courses - Corporate Development In-house Training Company Hong Kong China. Specialty Corporate Trainer In-house Seminars + HK Team Building Training Workshops. Professional Coaching Classes Hong Kong China for Management + Team Development + Selling Skill Techniques + Sales Planning. Executive Coaching Classes Provider for Leadership and Corporate Management Staff Development in HK + China + Asia Pacific Region By CEL Onsite Trainer Services.
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