CEL - FAQ


		Frequently Ask Question

		1. The On-Site Option
		2. Corporate Discount Scheme & Quantity Discounts
		3. Payment and Confirmation
		4. Cancellation and Substitution Policy
		5. Attendance Certificate
		6. Early Bird Date and Cancellation Deadline
		7. Venue of the Training Courses



		1.	The On-Site Option:

			If there are ten (10) or more people in your organization interested in taking any of these CEL courses, why not consider the On-Site option? We can readily tailor courses to your specific needs, send an expert instructor to your workplace, and help cut costs. For more information about this service, please contact Miss Mak at CEL at Hong Kong telephone number 2838 1182.



		2.	Corporate Discount Scheme & Quantity Discounts:

			A. Quantity Discount By enrolling three (3) or more participants to the same course, you will be entitled to a 10% discount off the regular course fees. By enrolling five (5) or more participants to the same course, you will be entitled to a 15% discount off the regular course fees. By enrolling ten (10) or more participants to the same course, you will be entitled to a 20% discount off the regular course fees. B. Corporate Discount All corporate clients are welcomed to establish a Corporate Account with us. For all successfully registered Corporate Accounts, each will receive an additional 5% discount off the net invoiced amount for the next twelve (12) months. Corporate discount cannot be used in conjunction with Quantity Discounts. The Corporate Account Status will be automatically renewed if the total number of invoiced and materialised enrolments for the previous twelve (12) months is thirty (30) or more. Should the number be less than thirty (30), the 5% discount will be temporarily suspended until the total reaches thirty (30) at a later date, at which time the 5% discount will be invoked again, and the cycle will be repeated as aforedescribed. Note: Please note the above discount schemes are applicable to public courses only. For more details, please telephone Ms Mak at 2838 1182.



		3.	Payment and Confirmation:

			Seminar fees cover full set of course materials, lunches and refreshments. Seminar fees payable in advance. For enrolment by email, please provide all information per the standard Enrolment Form on this page on this page. For enrolment by fax, mail or email, CEL will issue an acknowledgement fax or email to the Authorized Person the Next day from receipt of the enrolment. Enrolments received by fax, mail or email on or before early bird date will be entitled to the early bird rate Joining instructions for confirmed registrations will be sent to the Authorized Person about two (2) weeks before the seminar.



		4.	Cancellation and Substitution Policy:

			There is no cancellation charge for cancellations made on or before the cancellation deadline. Registrant(s) who fail to attend, or who cancel(s) after the cancellation deadlines are liable for the entire fee. All Cancellations should be notified in writing. Enrolments received AFTER the cancellation deadline are subject to the same cancellation deadline. Registrants may send substitutions in their place anythime. However, substitutions are not allowed once a seminar has commenced.



		5.	Attendance Certificate:

			A Certificate of Completion will be given to each delegate who have attended more than 70% of the enrolled course(s).



		6.	Deadline and Cancellation Deadline:

			Please refer to Our Downloadable Brochures or contact us for more details.



		7.	Venue of Training Courses:

			All our public courses will be held at Regal Hong Kong Hotel.

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