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Persuasive Business Writing 2012 | Proposal and Report Writing
Constructive Team Conversations | Modern Media Effective Use
Communicating with Confidence | Presenting with Confidence
Presentation Skills | Persuasive Sales Presentations
Creative, Influential and Effective Presentations
Collaborating and Working with Different People
Effective Communication and Interpersonal Skills
Listen Openly, Understand Fully, Respond Positively
Professional Telephone Skills | Improving Communication
Using Feedback to Guide, Develop and Motivate Your Team
Persuasive Business Writing 2012
Practice makes progress. That is half true when it comes to writing well. Having a good grasp of the up-to-date concepts and applying them confidently, creatively and convincingly will bring you good results.
The training course aims to develop professional writing techniques in the participants. They will be motivated to refine their writing style that shows the following elements:• Sharp reader focus
• Systematic development
• Persuasive content
• Rapport building tone
• Clear, concise and correct language
How much of your working time is spent on writing email, proposals and reports? Your answer is likely to be 40 - 60%. More time on writing means less time for meetings and phone conversations. How do you see eye to eye with your readers, speak the same language and reach a mutually-satisfying conclusion? Planning and polishing your message to engage your readers is the key.
The training course aims to develop professional writing techniques in the participants. The training workshop will enable you to select the topics of personal interest and practical relevance. The broad range of topics in the training seminar equips the participants to meet the following writing objectives:
Constructive Team Conversations
When team members communicate openly and honestly, confront their differences and resolve conflict to achieve common goals, they are not only more productive but are primed to deliver superior results. Organisations where people work well together have higher engagement, more commitment, greater retention and improved performance.
Constructive Team Conversations - Giving and Receiving Feedback training seminar covers key concepts, techniques and skills to improve how we communicate and interact with people at work.
In this one-day training workshop, participants will learn why feedback is such a critical component of good team conversations and how to be more effective in giving and receiving feedback.
The Effective Use of Modern Media
'Media', in the 21st Century, is no longer just the press, radio and television.
In this one-day training seminar, you will learn to understand - and practise - the effective use of 'Modern Media' for marketing, communication, customer service - and politics. In 2012 every individual can become an instantaneous global journalist or photographer - just with a mobile phone!
This training workshop is designed to help individuals enhance their communication abilities with others at subordinate, peer, and senior management levels of the corporate hierarchy. People who have found themselves hesitating to communicate their views and ideas, unable to express themselves freely, will gain increased confidence that will have them interact openly and authentically, and as a result build stronger working relationships that will have them work far more effectively than ever before.
This training seminar is designed to improve participants' ability to communicate their business message effectively to larger audiences, in particular to be able to make effective presentations. It will assist the participants to plan, organize and deliver effective presentations with confidence.
The training workshop is designed to help individuals enhance their presentation skills through a learn-by-doing experience. The emphasis is on the participants' active involvement - practicing skills, making presentations, and giving and receiving feedback. People who have found themselves hesitating to make presentations in the past will gain increased confidence through learning a process of careful planning, preparation, and practice in this training course.
Many professionals report experiencing a high level of reluctance and anxiety when asked to present in front of an audience. Others are having problems keeping a presentation on focus and on time. The result is an appearance of the lack of professionalism at best, and a loss of business opportunities at worst. The difference between making good and mediocre presentations can be vital for a firm.
The purpose of this training workshop / course is to provide participants the skills, techniques and opportunities to practise the planning and delivering of an effective and professional presentation.
Making Persuasive Sales Presentations
This training workshop will enable you to:
• Apply the structure of persuasion to your speeches
• Prepare for an audience-focused presentation
• Deliver a persuasive presentation professionally
• Handle questions effectively
Delivering Creative, Influential and Effective Presentations
This training course aims to polish the participants' skills to make presentations which are clear, focused and persuasive.
Collaborating and Working with Different People
When team members communicate openly and honestly, confront their differences and resolve conflict to achieve common goals, they are not only more productive but are primed to deliver superior results. Organisations where people work well together have higher engagement, more commitment, greater retention and improved performance.
Collaborating and Working with Different People training course covers key concepts, techniques and skills to improve how we communicate and interact with people at work.
In this one-day training workshop, participants will learn how to understand and relate to a broader range of people, and to be more effective in building rapport, communicating and collaborating with other people.
Effective Communication and Interpersonal Skills
Communicating effectively and having good interpersonal relationship are prerequisites for achieving success in modern business world because as the environment becomes more competitive, it is vital to enhance our virtues without exaggerations. We need to maintain our principles while having the smoothness and flexibility in managing human relationships.
This training workshop aims to give participants key skills and strategies to effectively communicate, both in face-to-face communication, as well as tele-conferencing and e-mail writing, within their organization and between other organizations while improving interpersonal skills. The training seminar will provide a comprehensive framework in making effective communications with others and to enable the course participants to use their competitive advantages to create a prosperous future in their career.
Listen Openly, Understand Fully, Respond Positively
When team members communicate openly and honestly, confront their differences and resolve conflict to achieve common goals, they are not only more productive but are primed to deliver superior results. Organisations where people work well together have higher engagement, more commitment, greater retention and improved performance.
Listen Openly, Understand Fully, Respond Positively training course covers key concepts, techniques and skills to improve how we communicate and interact with people at work.
In this one-day training workshop, participants will learn how to influence other people and how to communicate confidently with people at work.
Professional Telephone Skills Workshop
Most business communication today is handled through the telephone. How one conducts himself or herself through the telephone affects not only how effective a message is conveyed but the professional image of the organization he or she represents.
The purpose of this training workshop is to provide participants with the skills involved in communicating over the telephone, from identifying the caller's needs, to presenting information. Both internal and external callers has been taken into consideration in the design of the training course coverage.
Improving Communication Skills with "Generation Y" Workforce
Communication skills have changed significantly with the introduction of emails and mobiles. The pace of work has been accelerating and new communication skills are demanded when working with Generation Y. This "Gen-Y" training workshop focuses on modern communication skills and the new skill sets to communicate effectively with the Generation Y workforce.
Using Feedback to Guide, Develop and Motivate Your Team
Using Feedback to Guide, Develop and Motivate Your Team training course will give participants the confidence and tools to deliver effective feedback to individuals and teams.
In this one-day interactive training workshop, participants will learn to use specific and appreciative language, handle difficult and critical feedback situations, use feedback for improved performance, and understand the impact different communication styles have on the feedback loop.
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